Terms.

Plain words for a simple service: dinner cooked in the morning, chilled, and left for you at your building's front desk from five.

Who we are

Hooga Provisions, Seattle, Washington. The kitchen is Mikan on Fairview. Write to [email protected]. (The legal entity will be named here once it is formed; until then the service is operated by its founders as individuals.)

What you are buying

A dinner for one, cooked that morning and chilled for the evening, in a returnable or recyclable container, handed to your front desk by 5 pm on the nights you chose or ordered. Dishes change weekly. Soups travel cold and heat at home.

Plans and prices

Member: the same nights every week at $19 a dinner ($23 when fish tops the rice), billed in 28-day cycles (your nights a week × 4). The first cycle starts the Monday after you join.
By the night: $22 a dinner ($26 with fish), ordered from the Sunday menu, paid per dinner.
Founding members: the first twenty who pay a first cycle pay $17 a dinner for three cycles.
Prices include the container. Sales tax is shown at checkout where it applies.

Ordering, changes and pauses

The week's menu arrives Sunday at 7 am. Orders and changes for that week close Sunday at 7 pm Pacific.
Members may pause whole weeks by Sunday 7 pm: a paused week is not cooked and not charged, and your next bill date moves out seven days. At most four pauses in a cycle. Pauses are not refunds.
A night you skip without pausing is cooked and charged.

Delivery to the desk

Dinner is handed to your building's front desk, labelled with your name and unit. The desk holds it for you from 5 pm. Collect it the same evening; anything unclaimed by the next morning is discarded for safety and is still charged. Tell us if you move.

Billing

Cards are handled by Stripe; Hooga never sees your card number. Member cycles are charged at the start of each cycle; by-the-night orders are charged when the order closes. A failed card pauses cooking until it is fixed. Cancel any time from your account; the current cycle runs to its end and nothing further is charged.

Food safety and allergens

Dinners are prepared in a kitchen that handles milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy and sesame. If you tell the kitchen your allergies in your account, Jay flags dishes for you; this is a courtesy, not a guarantee against traces. Keep dinner chilled until you eat it, and eat it the same evening.

Your account

You sign in with a code sent to your email; keep that inbox safe. You are responsible for what is ordered from your account.

Changes and ending

We may change the menu, prices or these terms with notice by email; changes to prices take effect from your next cycle. Either side may end the service at any time; you pay only for dinners cooked for you.

Law

Washington law applies. Nothing here limits rights you have under Washington consumer law.